Customer App (Mobile + Web)

James Farmer

October 31, 2025

The customer-facing app turns HVAC from an invisible appliance into a fully transparent, easy-to-understand system. Homeowners can view live temperature, humidity, air quality, runtime, tonnage, and energy usage from anywhere. Instead of guessing when problems occur, the app shows why — with simple breakdowns like “low refrigerant suspected,” “high pressure alert,” or “airflow restricted.”

Customers can also view history graphs, filter health, efficiency trends, and approved setpoint adjustments. This replaces “trust me” service calls with real visibility. No more “it’s working fine” or “you should replace it because I said so” — the customer sees the same performance data the technician sees.

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